Documentation

Welcome to PingBase Docs

PingBase is a professional status page platform for modern teams. Monitor your services, manage incidents, and keep your users informed — all from one dashboard.

What is PingBase?

PingBase provides everything you need to communicate service health to your users. Create beautiful, branded status pages. Set up automated monitors that detect outages before your users do. Manage incidents with structured updates. Notify subscribers instantly via email when something changes.

New to PingBase? Start with the Quick Start Guide to get your first status page live in minutes.

Explore the Docs

Key Concepts

Organizations

Every PingBase account belongs to an organization. Organizations contain status pages, components, monitors, and team members. You can have multiple status pages per organization.

Components

Components represent individual services or systems (e.g., "API Server", "Database", "CDN"). Each component has a status: Operational, Degraded Performance, Partial Outage, Major Outage, or Under Maintenance.

Incidents

Incidents track service disruptions. They progress through stages: Investigating → Identified → Monitoring → Resolved. Each stage can include a message update that subscribers receive.

Monitors

Monitors automatically check your services at configurable intervals. When a monitor detects a failure, it can automatically create an incident and update the component status.